SMS Communications & Consent
By providing your mobile phone number and consenting below, you agree to receive SMS (text) messages from ABL Hospice. Messages may include hospice care coordination, appointment reminders, caregiver and patient updates, important service notifications, and occasional hospice-related informational or marketing communications.
Consent to receive SMS messages is not a condition of receiving hospice care or services.
Message Frequency
Message frequency may vary based on care needs and engagement, but typically does not exceed 4 messages per month.
Consent Methods
We may obtain your consent through:
- Checking an opt-in box on our website or contact forms
- Verbal consent provided in person or by phone
- Written consent (paper or electronic)
Opt-Out
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you re-consent.
Help
For assistance, reply HELP to any message or contact us at info@ablhospice.com.
Charges & Carrier Disclosure
Message and data rates may apply depending on your mobile carrier plan. Mobile carriers are not liable for delayed or undelivered messages.
Healthcare Messaging Notice
SMS text messaging is provided as a convenience for patients and caregivers. Standard SMS messages are not encrypted. While ABL Hospice takes reasonable safeguards to protect information, you acknowledge and accept the risks associated with unencrypted text messaging when you consent to receive SMS communications.
Privacy
We do not sell or share SMS consent or mobile numbers with third parties for marketing purposes. All SMS communications are handled in accordance with our Privacy Policy.
Policy Updates
We may update these SMS terms from time to time. Material changes will be posted on this page.